Shipping policy

Shipping Policy

At Cosmadreams, we are committed to making sure your order reaches you safely and as quickly as possible.

Processing Time

Orders are processed and prepared for shipment within 1–2 business days after your order is placed.

Shipping Time

Once your order has been processed and shipped, delivery typically takes 2–4 business days.

Please note that delivery times may occasionally vary due to circumstances beyond our control, such as holidays, weather conditions, customs procedures, or carrier delays.

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation with tracking information, where available.

Shipping Address

Please make sure that your shipping information is accurate and complete when placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact our customer support team. We will be happy to assist you in tracking your order and resolving the issue.

Questions

If you have any questions regarding shipping or your order, please contact our customer support team.